I believe design can make almost anything possible

I believe great design isn’t measured just by how something looks or works, but by the impact it has on people’s lives. My work has focused on translating complex systems—whether the complexity comes from technical constraints or the effort required to complete a task—into experiences that feel easy, clear, and human. That has ranged from AI-enabled experiences that help people navigate workplace accommodations and leave, to integrating access to One Medical naturally into Amazon, to personalized products like “Keep Shopping For,” one of Amazon’s consistently top-performing personalization experiences. No matter the space, I’m consistently drawn to the same challenge: simplifying difficult tasks so people can understand, trust, and confidently use the products around them.